Level 3 Award in the Delivery of Conflict Management

This Level 3 Award in the delivery of Conflict Management Training is relevant to trainers who wish to teach conflict management skills to people working in the private security industry and other customer-facing roles. It also meets the requirements of the Security Industry Authority (SIA) for delivering scenario-based conflict management training required in licence to practice security qualifications. This qualification is suitable for learners aged 18 years or over. The qualification will provide learners with an opportunity to:

• Gain the knowledge, skills and qualities required in a trainer of conflict management skills.
• Achieve a standalone qualification that enables them to work across a wide range of sectors, including the private security industry licensed by the Security Industry Authority.

Entry Requirements

Learners wishing to undertake this qualification must:

• Hold a suitable teaching or training qualification at a minimum of Level 3, eg. PTTLS, Level 3 Award in Education and Training, or a suitable equivalent.
•  Be proficient in the use of the English language at a minimum of level 2 in literacy Note: Successful learners who wish to deliver training leading to SIA licenced linked qualifications must demonstrate to the relevant Awarding Organisation that they meet the SIA qualification and sector competence requirements for approved trainers. Full details can be found in the SIA document “Introduction to Learning Leading Towards Licence Linked Qualifications.

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